If you’re reading this, chances are that you’re one of the hundreds of thousands of Australian parents who simply want the best for their child and to move forward with their lives – but are faced with the frustrating struggle of drawn-out, costly and stressful dealings with the Child Support Agency.

We’ve written this report especially for You – an Australian parent frustrated from your dealings with the Child Support Agency.

We have done this because we too have become frustrated and are now committed to being a part of the solution. We are Child Support Help Australia, and we help families like yours get the best possible outcome from the Child Support Agency system.

Our experience means you don’t have to know the lingo, the loopholes and the tricks of the Child Support Agency and its vast workings.

This report is a gift from Child Support Help Australia to You.

It contains all the knowledge you’ll need to eliminate a lot of the headache of haggling with a government organization. Read on, and arm yourself with the secrets of how to save money, time and stress when dealing with the CSA… because as an Aussie parent you have more important things in life to invest yourself in.

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We are a specialist service which is part of Legal Aid NSW. We are not part of the Child Support Agency (CSA) or Centrelink. We can give you independent legal advice.

Our service is completely confidential.

We only provide information about you or your case to other people or organisations (like the CSA or Centrelink) with your permission.

We can help you with things like proof of parentage, working out or changing child support assessments and agreements, CSA decisions, Centrelink requirements about child support, over 18s maintenance, and court proceedings concerning child support legal issues. In certain cases we can assist you to follow up your case with the CSA or by writing to the other parent.

Centrelink may have advised you that your benefits will be reduced unless you take reasonable action to obtain child support from the father of your child. You have been referred to the Child Support Service of Legal Aid NSW for help with this action.