FamilyLawExpress.com.au – Online Privacy Statement
Protecting your privacy
FamilyLawExpress.com.au is committed to the protection of your privacy and the confidentiality of information.
The purpose of this statement is to explain our online information practices including the way that we will, store, use and protect your information.
This website contains links to other web sites operated by third parties. Please note that FamilyLawExpress.com.au’s privacy statement applies only to this website. We are not responsible for the privacy practices or policies of any third party sites.
What information do we collect?
FamilyLawExpress.com.au only collects personal information from you where that information is necessary for the supply of our services and for the billing of those services. This information may include your name, address, contact details, email address, bank account or credit card details and is collected when you provide that information to us.
When you visit our sites our systems may record anonymous information such as the time, date and URL of the request. This information helps us to diagnose problems with our server, and to monitor and improve the performance of the website.
Our site may use cookies. Cookies are a small text file that a website can transfer to your computer to allow the website to store information about your preferences. Cookies may be used for by us for authenticating, tracking, and maintaining specific information about you, such as site preferences.
We may also collect your IP address for internet session management and security purposes.
Our websites may contain interactive features which allow you to choose to contribute. This may include chat sessions, message boards, tagging facilities, email exchanges including mailing lists or newsgroups. Information which you submit in such forms is public and available to anyone who has access to such a site. We suggest that you use your discretion and exercise caution when providing any personal information in such contexts.
We will only use the personal information you have chosen to provide to us for the purpose for which you provided it. We will not use it for other purposes without your consent.
We collect and use your personal information to operate our website and to deliver our services to you. We may use that information in the provision of technical and sales support and as part of our billing and accounting systems.
We may use customer contact information to send you information about our products and services. You may choose not to receive such information when you are undertaking product or service registration on our website. We may also ask you about your interests but you may choose not to respond.
There may be occasions where it will be necessary for us to disclose your personal information to third parties. We may disclose personal information where we are required to by law, where disclosure is necessary in order to provide you with services that you have requested or where you have authorised us to do so. Under no circumstances will FamilyLawExpress.com.au sell or receive payment for licensing or disclosing its customer lists to third parties.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
In some cases you can update your personal details on the relevant subscription facility on the website. Alternatively you can do so by contacting us via our online feedback form. If we hold personal information about you we will, where possible, provide you with access to that information. We will take reasonable steps to correct the information so that it is accurate, complete and up to date.
Choice to opt out
Our sites provide users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.
Should you wish to remove your name from our database to not receive future communications or to no longer receive our service you can inform us via our online feedback form.
Complaints and questions
If you have a complaint or question about this privacy statement, the practices of this site, or your dealings with this web site please contact us via our online feedback form.